COVID-19 (coronavirus)

Together, we are facing a truly unprecedented situation. The coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, we wanted to reach out and update you on how we’re approaching the situation at RAATSICC.

RAATSICC will maintain continuity of service delivery to all service users with a strong level of support whilst reinforcing our care of staff. Our alternative strategies are: ‘Social Distancing’ - to help slow the spread of COVID – 19, RAATSICC is asking all service users, visitors, external stakeholders / contractors to temporarily distance themselves from our offices. All contact will be made by phone, email and / or video conferencing.

Office locations:

  • Cairns
  • Napranum
  • Kowanyama
  • Pormpuraaw
  • Aurukun
  • NPA
  • Lockhart River

Travel to Communities have been cancelled in the interim and we will work closely with Councils to keep up to date with any information and follow directions and protocols. Home visits have been temporarily cancelled as a duty of care for our staff and families in community.

All current service users will be notified of a mobile number to enable contact to be made when needed. RAATSICC will maintain support and regular check-ins and follow up appointments with all service users.

Please contact RAATSICC head office for all enquiries: Phone: 07 4030 0900 Toll free: 1300 663 411 Email:

Stay Safe and Stay Healthy!

Additional information about COVID-19 can be found through the below links:

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