Family Participation Program

Strong Active Family Engagement Service

Remote Indigenous Child Witnesses of Domestic Violence Support Unit Counselling Service

Ma’aathan Women’s Shelter, Aurukun

Redress Support Service

Counselling and Support Service

Family Participation Program (FPP)

Supporting voice and choice for your family

RAATSICC commenced delivery of the Family Participation Program in 2019 in remote communities of Cape York, in partnership with WuChopperen Health Service.

Family Participation Program supports the primary principle that Aboriginal and Torres Strait Islander people have the right to self-determination, and the right to quality services based on the implementation of the 5 elements of the Aboriginal and Torres Strait Islander Child Placement Principle (Prevention, Participation, Partnership, Placement and Connection).

Family Participation Convenors will work together with parents, families and children to independently facilitate an Aboriginal and Torres Strait Islander Family Led Decision Making (ATSIFLDM) process. ATSIFLDM is a process that allows all involved to work together to solve problems and lead decision making in a culturally safe place. This approach provides opportunities to keep children safe in a way that optimises families participation and confidence in the process, while meeting any statutory requirements.

The primary focus of the Family Participation Program is on Aboriginal and Torres Strait Islander families with children and young people under the age of 18 years, including those at risk of being subject of a child protection notification, or who are already subject to intervention by the statutory child protection system.

RAATSICC coordinates and employs Family Participation Convenors in the communities of:

  • Aurukun
  • Lockhart River
  • Pormpuraaw
  • Kowanyama
  • Northern Peninsula Area (servicing Bamaga, Injinoo, New Mapoon, Seisia and Umagico)
  • Napranum (servicing Mapoon, Napranum and Weipa)

CAll US ON | 1300 663 411


Strong Active Family Engagement Service (SAFE)

Supporting families strengths

**The RAATSICC Strong Active Family Engagement Service (SAFE) aims to support vulnerable Aboriginal and/or Torres Strait Islander families with children (unborn and/or under 18 years). This service will focus on the family’s social, emotional, physical and spiritual strengths to develop healthy relationships and connections to safely care for and protect themselves and their children at the earliest possible opportunity. ** Service users will have access to a coordinated mix of support services which will be tailored, holistic, coordinated and culturally responsive to their specific needs.

All service support is provided to clients on a voluntary basis RAATSICC SAFE workers provide support in:

  • Parenting skills
  • Kinship connections
  • Budgeting
  • Housing and responsibilities
  • Household management skills
  • Food and nutrition
  • Referral to specialist services – counselling, social and emotional wellbeing Healthcare
  • Child development needs

*all concerns about an unborn child cannot be referred without consent from the mother

The SAFE service is delivered in the following communities:

  • Kowanyama
  • Napranum
  • Aurukun
  • Mapoon
  • Weipa

CAll US ON | 1300 663 411


Remote Indigenous Child Witnesses of Domestic Violence Support (CWDV) Unit

Supporting children on their healing journey

Child Witnesses of Domestic Violence Support Service (CWDV) assists children and young people with processing their thoughts and experiences by supporting their social, emotional, and physical wellbeing.

CWDV Counsellors utilise a variety of therapeutic methods to support the young person's individual needs and healing journey.

CWDV Counsellors work in Kowanyama, Lockhart River, Mapoon and Napranum building connections in community to improve understanding of the strengths and issues children and young people face.

What can we support with?

  • Understanding Identity
  • Protective behaviours
  • Respect (self & others)
  • Safety planning
  • Self esteem
  • Understand abuse
  • Identifying strengths
  • Processing feelings and emotions
  • Connections with others

CWDV Support Service offers:

  • Free CWDV counselling
  • A safe and comfortable space
  • Support in connecting to culture
  • To work with children at their pace
  • Age appropriate expressive therapies

CAll US ON | 1300 663 411


RAATSICC inducted into the Domestic and Family Violence Prevention Honour Roll

Ma’aathan Women’s Shelter, Aurukun

Helping hands

The Ma’aathan (Helping Hands) Women’s Shelter provides an immediate response to homelessness for women and children affected by domestic and family violence in the community of Aurukun.

The shelter provides:

  • Safe and secure accommodation for women and their children
  • Confidentiality and privacy
  • Information and referrals
  • Practical support according to needs
  • Shelter staff will organise and participate in local early intervention and prevention activities aimed at reducing the incidence of domestic and family violence in Aurukun.

RAATSICC is committed to building a no-tolerance attitude to domestic and family violence.

Ma’aathan Women’s Shelter staff are available Monday to Friday during office hours and via an on-call 24-hour support service on weekends and public holidays.

Women and children accessing the shelter are provided with or supported to receive information regarding:

  • Referral to counselling services;
  • Assistance with accessing housing support;
  • Information on Domestic Violence and Family Violence;
  • Information on Domestic Violence Protection Orders;
  • Development of Safety Plans;
  • Advocacy and Support;
  • Support to access DVConnect and other shelters;
  • Outreach follow up.

CAll US ON | 1300 663 411


Healing out on Country

RAATSICC Redress Support Service

A support service of the National Redress Scheme

The National Redress Scheme provides support to people who experienced institutional child sexual abuse.

The Scheme: acknowledges that many children were sexually abused in Australian institutions recognises the suffering they endured because of this abuse holds institutions accountable for this abuse, and helps people who have experienced institutional child sexual abuse gain access to counselling, a direct personal response, and a Redress payment.

The Scheme started on 1 July 2018 and will run for 10 years.

Do you need help applying to the National Redress Scheme?

You can apply to the scheme if:

  • You experienced sexual abuse when you were a child (under 18 years of age)
  • The abuse happened before 1 July 2018,
  • An institution was responsible for bringing you into contact with the person who abused you
  • You were born before 30 June 2010.

Why RAATSICC Redress Support Service?

  • We offer a free information and counselling service
  • We support you through your Redress journey
  • We link you up with free legal support through Knowmore Legal Service
  • We outreach to Cairns, Cape York, Gulf and Torres Strait Island regions

CAll US ON | 1300 663 411


Counselling and Support Service

For people engaging with the Disability Royal Commission

The Disability Royal Commission (DRC) is gathering information to compile a report to the Australian Government with recommendations on how to improve laws, policies, structures and practices for people with disability.

RAATSICC provide free, independent and confidential counselling and support for people engaging with or affected by the Disability Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.

The service is available to any individual who lives with disability, as well as family members, guardians, carers and staff who are impacted by the work of the Disability Royal Commission. Support may be delivered face to face, telephone or online.

Do you need support sharing your story to the Royal Commission?

Submissions can be made by:

• people with disability • family members • guardians • carers • staff

Your option when telling your story are via:

• phone • video • writing • or in person


  • We provide a free and confidential service
  • We provide outreach support to Cape York, Torres Strait and Gulf regions
  • Supports you to work through your emotions
  • Provide information on other supports available to you

CAll US ON | 1300 663 411